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Frequently Asked Questions
What is Space City Ships?
Space City Ships is an innovative online marketplace that offers a wide range of products from the latest tech gadgets, fashion-forward styles, to unique home decor. Born in the heart of Houston, we aim to bring the excitement of space exploration into the shopping experience, offering products that inspire and elevate your lifestyle.
How do I place an order?
Placing an order is simple! Browse our collection, select the products you wish to purchase, and add them to your cart. Proceed to checkout, fill in your shipping and payment details, and confirm your order. You'll receive an order confirmation email shortly after.
What payment methods do you accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other digital wallets. Our website ensures secure payment transactions for a safe shopping experience.
Are there any special discounts or promotions?
We regularly offer special discounts and promotions to our customers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and exclusive offers.
Is my personal information secure?
Absolutely. We prioritize the privacy and security of our customers. All personal information is encrypted and processed securely, adhering to the highest data protection standards.
How can I stay updated with Space City Ships?
Stay connected with us by subscribing to our newsletter, and follow us on our social media platforms. We share updates, new product launches, exclusive deals, and more with our community.
What is your return policy?
We offer a 30-day return policy on most items. If you're not satisfied with your purchase, please contact our customer service to initiate a return. Items must be in their original condition and packaging. Some restrictions may apply..